About Us

Your Trusted Insurance Partner

PT Bastama Mitra Persada is an insurance broker company that has been on a long journey since 2006. Beginning as an intermediary providing insurance agency services, we responded to the evolving demands of the industry by undertaking a comprehensive transformation, and in 2015 we became a fully professional insurance broker integrated across all sectors. This change not only expanded our service offerings but also reinforced our commitment to delivering holistic, strategic risk-management solutions tailored to our clients’ needs. Thanks to relentless dedication and the trust of our stakeholders, we secured official authorization from the Financial Services Authority (OJK) under Decree No. KEP-17/NB.1/2016 dated March 22, 2016.

As an Insurance Broker and Claims Consultant, PT Bastama Mitra Persada continues to strengthen its foundation. Over time, and with accumulated experience, we constantly innovate to meet market needs. We are committed to upholding good corporate governance, integrity, and transparency in every process. With nearly two decades of experience and the support of a deeply dedicated professional team, we have become the top choice for nearly 1,000 clients—from individuals and corporations to large-scale projects across multiple sectors. We manage the risks of corporate assets, property, construction projects, transportation, shipping, and other insurance requirements through a consultative approach and empathetic service.

Our Commitment

PT Bastama Mitra Persada acts as your strategic partner in managing every risk, prioritizing not only speed and accuracy but also a deep understanding of our clients’ unique needs. We embody professionalism and innovation, continuously adapting to industry dynamics to provide superior, personalized, and sustainable service.

By combining experience, expertise, technology, and sound governance, PT Bastama Mitra Persada is ready to go further—supporting clients every step of the way until they achieve true peace of mind and certainty in their business endeavors.

Our Vision

To be a trusted insurance broker company that prioritizes outstanding services by delivering precise and comprehensive insurance solutions.

Our Mission

Offering the Best Insurance Solutions: We are committed to providing precise, innovative, and effective insurance solutions that prioritize customer satisfaction.
Developing a Professional Team: We cultivate a professional, integrity-driven team to deliver top-quality services and build trust with our customers and business partners.
Implementing Digital Innovation: We leverage digital innovation to enhance service efficiency and responsiveness.
Promoting Good Corporate Governance: We uphold good-governance principles, ensuring that our customers and business partners can rely on us in conducting business.
Becoming a Trusted Consultant: We act as a trusted consultant by understanding our customers' insurance needs and assisting our clients in claims settlement with our expertise and experience as a broker company.

OUR VALUE

Professionalism

We continuously enhance our skills and competencies to deliver superior services that emphasize integrity, innovation, and quality in operating as an insurance broker company.

Empathy

We understand and value our customers' needs as the foundation for providing the best, most personalized, and satisfying services. Bastama treats clients' assets as if they were their own, in accordance with the client's risk plan. Our commitment to customer satisfaction fosters long-term, successful relationships built on trust and consistent service excellence.

Adaptability

We remain adaptable in providing appropriate and effective insurance-protection solutions tailored to our customers' needs, ensuring they feel secured and protected.

Customer Satisfaction

We deliver high-quality, satisfying services to our customers, as their satisfaction is our top priority and the key to long-term and successful relations.

MANAGEMENTS

C. Dewi Puspa A., SH.,CIIB.,ANZIIF (Snr. Assoc) CIP.,QRGP

President Commissioner

Afdinal DT. Bagindo
Maradjo, SE

Commissioner

Hendrik Waleleng, SH., CIIB., ANZIIF (Snr. Assoc) CIP

President Director

0812-1358-3585

[email protected]

Purwoko Pambudhi S., S.Kom., CIIB., ANZIIF (Snr. Assoc) CIP

Director

0812-8767-3802